cracked concrete becomes safety hazard for employees and customers

At What Point are Damaged Concrete Surfaces a Safety Issue?

The daffodils might not be the only things coming up from the ground as signs of spring begin to appear. In colder-weather climates, new cracks and other concrete surface damage are also showing their faces.
But at what point is this damage more than an aesthetics issue? When is it cause for concern for employee or customer safety? And how should it be addressed?

Deteriorated concrete fuel pump at a gas station

Concrete-alternative restoration brings new life to UDF fuel islands

The main entrance went from having weathered, damaged tile to having an anti-slip, attractive surface – in just one day. That was the end result for a state-of-the-art biotechnology office and lab in Durham, N.C., whose main entryway had become a real eyesore. It certainly wasn’t presenting the positive image they aimed for. And it was now posing a safety concern for employees and visitors.