We’re here When You need us
At Simon Surfaces, safety remains our #1 Core Value. During these challenging times, we have implemented additional processes and procedures to protect the health and safety of our employees and customers.
A few steps we are currently taking:
- Since the majority of our projects and services are completed on the exterior of buildings, our crews will avoid entering customer locations whenever possible.
- Communication between our employees and customers, suppliers, or other external parties is now primarily being conducted via telephone or video conferencing.
- The majority of our employees are working remotely.
We can all agree that these are unprecedented and challenging times, so we will continue to monitor the ongoing situation and adhere to guidelines set by the CDC and other federal and state health officials. A copy of our Pandemic Response Plan is available upon request, and if you have questions or concerns, please call our COVID-19 Hotline at 1.888.629.3424 or email us at email@example.com.
We are committed to providing the exceptional service our customers expect from us, despite these challenging times. Our 24/7 Customer Service Center remains available through phone, fax, email or online form.